Support

FileMaker Standard Phone Support

FileMaker customers are eligible for phone support for specific issues. Please refer to the chart below to find the appropriate contact for your support need.

Find out which products are eligible.

Before calling, you may want view the Help Menu in your product, visit the FileMaker or Bento forums, or search the FileMaker Knowledge Base (US Website).

Mac

Mac

PC

PC
Support Need Contact Availability

Customer Support

Register or activate your software, learn about current promotions, get pre-sales information, or order replacement media.

0845 603 9100

(United Kingdom)

or

01 4073432

(Ireland)
Monday-Friday
9:00am – 5:00pm (excluding holidays)

Technical Support (FileMaker)

Get help with installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software.

0845 603 9100

(United Kingdom)

or

01 4073432

(Ireland)
Monday-Friday
9:00am – 5:00pm (excluding holidays)

Technical Support (FileMaker Go)

Receive assistance with connectivity with FileMaker Pro and FileMaker Server

0845 603 9100

(United Kingdom)

or

01 4073432

(Ireland)
Monday-Friday
9:00am – 5:00pm (excluding holidays)

Technical Support (Bento for Mac)

Receive assistance with installation, sync, launch and integration with Mac OS X Address Book, iCal and iPhoto.

020 8247 0214

Monday-Friday
9:00am – 5:00pm (excluding holidays)

Technical Support (Bento for iPhone and iPod touch)

Receive assistance for syncing with Bento for Mac.

020 8247 0214

Monday-Friday
9:00am – 5:00pm (excluding holidays)