Contact FileMaker Support
| What support do you need? | What are your support options? | Your Contact Options | What will it cost? |
|---|---|---|---|
Purchase |
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| Find the right product for you | Questions Before You Buy | Website | Free |
| Ask a question about products or pricing | Standard Support | T: 0845 603 9100 |
Local rate call |
| Discounts on 5 or more licenses of FileMaker software | Volume Licensing Sales | T: +44 (0)20 8268 6030 |
Standard Phone Charges |
Getting Started |
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| Registration and activation of FileMaker software | Standard Support | T: 0845 603 9100 |
Local rate call |
| Non-technical issues that can't be resolved online | Standard Support | T: 0845 603 9100 |
Local rate call |
Technical Support |
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| Technical information on FileMaker and Bento | Knowledge Base | Online | Free |
| In-depth product information | Product Documentation | Website | Free |
| Help and advice on using FileMaker and Bento | FileMaker Forum Bento Forum |
Online Online |
Free |
| Product issue reporting | FileMaker Forum Bento Forum |
Online Online |
Free |
| Installation and configuration | Standard Support | T: 0845 603 9100 |
Local rate call |
| Basic troubleshooting | Standard Support | T: 0845 603 9100 |
Local rate call |
Training & Consulting |
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| FileMaker self-paced training | FileMaker Training Series | Website | £65+VAT |
| FileMaker training classes | FileMaker Professional Trainers | Website | £ Trainer Quotation |
| Expert assistance in developing solutions | FileMaker Consultants | Website | £ Custom Quotation |
Developer Community |
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| Ongoing access to technical info, software and other developers | FileMaker Technical Network | Website | £49+VAT |
| Expert assistance in developing solutions | User Groups & Forums | Online | Varies |
| Sessions and workshops on FileMaker solution development – for all levels | FileMaker Developer Conference | Website | Choice of packages available |
Knowledge Base
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